WhatsApp Chat is a highly functional extension for Magento powered eCommerce websites. This free plugin is beneficial for the sellers to communicate with their customers instantly if they have any queries or need support. A new user on your website may have several questions to ask before purchasing a product. Instant communication via WhatsApp chat messenger may help in clearing all doubts and quickly influence the audience to make a purchase. This is more convenient compared to a phone call or email support which are relatively slower procedures.
When visitors on your online store find the WhatsApp Chat feature, they can immediately contact you on an instant live through WhatsApp Messenger from their Smartphone without any security issues. This way, you can make interaction quick, effortless, and reliable on your website. Apart from communication, it helps to raise the chances of conversion, influence purchase decision to boost sales, build trustworthiness, and brand reputation to name only a few.
This plugin is quick and easy to install and use following a few easy steps. Just install this plugin, enable it on your website from the admin dashboard, and add your WhatsApp number. You can even add a custom-tailored welcome message for enhanced audience experience and response. That’s all.
You can customize the chat window with several intuitive features to make it more appealing. It is easy to enable or disable this chat system any time from your user dashboard. Choose to enable the chat on the web, mobile, or both. With our plugin, you can bestow a personal touch to the one on one communication with any buyer on a fully customizable chatbot.
WhatsApp is one of the most popular cross-platform messenger app used worldwide offering voice over internet protocol (VoIP) services. It is absolutely free to use the platform of Facebook Inc. that allows the users to send instant messages, videos, media files, stay connected uninterrupted over voice and video chat, and lots more. Having a seamless interface, WhatsApp is used worldwide by over 1 billion active users on Android, Mac, and Windows devices. With end-to-end encryption technology, it offers robust security to users in keeping their content and confidential information completely safe.
== How WhatsApp Chat will help you? ==
Currently all customers checking for instant information about products before purchasing.
So in that case WhatsApp Chat plays an important role, here user can enter their username and email and after that, they will be redirected to WhatsApp chat.Using this it will raise customer conversion and provide an easy way to the customer to resolve there queries related to products, payments, delivery, etc.
- This will increase trust of your customers
- Easy and smart option for customer to get instant infomation of products.
- Maximum customer conversions on websites.
- This process is secure and unique in the market.
- The store owners can enable/disable the WhatsApp chat feature on their website anytime from the admin dashboard.
- User has to create or add existing account mobile number of WhatsApp in backend to get chat requests from user.
- Admin can addgreeting messages to there customer.
- Admin can setchat devices to enable/disable WhatsApp chat pop-up on there website.
en_US.csv file included, for easy translation
This plugin is not subjected to GDPR compliant as it does not store any sensitive data of a user. It only holds information related to software that is run by Magento of the holder.
Thank-you for your interest in WhatsApp Chat, RedefiningTheWeb.
05-11-2020 - ver 1.0.0 - Initial Release